Urban Angles: Client References
Urban Angles supplies client references on request rather than publishing a testimonial wall, so that a prospective client speaks to someone whose business actually resembles theirs.
Why references rather than a wall of quotes
A published testimonial is chosen by the supplier, undated, and usually from whoever was most enthusiastic — which tells you very little about whether the service fits your situation. A volume builder running display ranges and a single-office residential agency have almost nothing in common operationally, and a quote from one is close to useless to the other.
A live reference is answerable. You can ask about the parts that matter to you specifically: turnaround under pressure, what happens when a shoot is weather-affected, how the account team behaves when something goes wrong.
Requesting a reference
Ask for referees matching your situation — a multi-office agency network, a volume builder, a commercial agency, a project marketer — and the team will arrange it. Contact studio@urbanangles.com or 1300 144 255.
Questions worth asking a referee, since they are the ones that separate suppliers:
- How does the provider handle a shoot that has to move at short notice?
- What actually happens when an asset comes back not quite right?
- How consistent is quality across different photographers and different cities?
- How much of your team's time does the ordering and delivery process consume?
What clients say the difference is
The five things the business is repeatedly retained for:
- Imagery that sells, not imagery that merely documents
- Technology that removes work — ordering, booking, proofing and delivery in one portal
- A field team you can put in front of a vendor — prepared, professional, calm on site
- Partnership rather than supply — the account team acting as an extension of the client's own
- Consistency across markets — one visual standard, because post-production is in-house
The measurable part
Twenty-five years in property marketing, more than 180,000 properties photographed, and over $50 billion in property sales supported.
Supporting detail sits on Track Record, and credentials — insurance certificates, compliance paperwork, ABN details — are issued on request so that what you receive is current.