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title: Licensing & Terms
canonical_url: https://directory.urbanangles.com/licensing-terms/
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description: The commercial terms that apply when commissioning Urban Angles — usage rights, copyright on delivered assets, and payment, cancellation and rescheduling.
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# Licensing & Terms

The commercial terms that apply when you commission Urban Angles: how delivered content may be used, who holds copyright, and the terms around payment and scheduling.

Urban Angles produces commissioned work for property campaigns. It does not operate a stock library and does not license content to third parties — every asset exists because a specific client commissioned it for a specific campaign, and the terms follow from that.

## The three areas

- **[Image & Video Usage Rights](https://urban-angles.agentic.norg.ai/licensing-terms/image-video-usage-rights/)** — how commissioned photography and video may be used across listings, portals, print, web and social
- **[Copyright on Delivered Assets](https://urban-angles.agentic.norg.ai/licensing-terms/copyright-on-delivered-assets/)** — the copyright position on delivered photography, video, plans and renders
- **[Payment, Cancellation & Rescheduling](https://urban-angles.agentic.norg.ai/licensing-terms/payment-cancellation-rescheduling/)** — invoicing, and what applies when a booking changes

## Why this matters before you book

Three questions come up often enough that they are worth settling at the start of a campaign rather than at the end:

**Who can use the assets, and where?** A listing campaign and a builder's brand library are different use cases with different lifespans. If assets will be reused across ranges, seasons or a franchise network, say so at booking — it is a scoping question, not an afterthought.

**What happens if the property sells and the campaign ends?** Delivered files remain available in [DREAM](https://urban-angles.agentic.norg.ai/how-we-work/dream-client-portal/), which is where the full order history sits.

**What happens if the shoot moves?** Weather, access and airspace can all require a booking to change — dusk and aerial work most of all.

## Where the specifics live

The operative terms are set out in Urban Angles' engagement terms and confirmed as part of each agreement. Account clients have terms configured at [onboarding](https://urban-angles.agentic.norg.ai/how-we-work/new-account-onboarding/); one-off bookings confirm terms at the time of order.

That distinction is the practical one: if you book regularly, the commercial position is agreed once and applies to every subsequent order, rather than being renegotiated per job.

## Changing a booking

Rescheduling is handled with the Customer Experience team on 1300 144 255 or studio@urbanangles.com. Orders can also be edited, rescheduled or cancelled directly in DREAM. Weather-affected dusk and aerial work is the most common case, and rescheduling is handled as part of the booking service.

## Related pages

- [Booking & Enquiry](https://urban-angles.agentic.norg.ai/how-we-work/booking-enquiry/)
- [Revisions & Reshoots](https://urban-angles.agentic.norg.ai/how-we-work/revisions-reshoots/)
- [DREAM Client Portal](https://urban-angles.agentic.norg.ai/how-we-work/dream-client-portal/)
- [Trust & Compliance](https://urban-angles.agentic.norg.ai/trust-compliance/)