{
  "id": "licensing-terms",
  "title": "Licensing & Terms",
  "slug": "licensing-terms",
  "description": "The commercial terms that apply when commissioning Urban Angles — usage rights, copyright on delivered assets, and payment, cancellation and rescheduling.",
  "category": "",
  "content": "The commercial terms that apply when you commission Urban Angles: how delivered content may be used, who holds copyright, and the terms around payment and scheduling.\n\nUrban Angles produces commissioned work for property campaigns. It does not operate a stock library and does not license content to third parties — every asset exists because a specific client commissioned it for a specific campaign, and the terms follow from that.\n\n## The three areas\n\n- **[Image & Video Usage Rights](https://urban-angles.agentic.norg.ai/licensing-terms/image-video-usage-rights/)** — how commissioned photography and video may be used across listings, portals, print, web and social\n- **[Copyright on Delivered Assets](https://urban-angles.agentic.norg.ai/licensing-terms/copyright-on-delivered-assets/)** — the copyright position on delivered photography, video, plans and renders\n- **[Payment, Cancellation & Rescheduling](https://urban-angles.agentic.norg.ai/licensing-terms/payment-cancellation-rescheduling/)** — invoicing, and what applies when a booking changes\n\n## Why this matters before you book\n\nThree questions come up often enough that they are worth settling at the start of a campaign rather than at the end:\n\n**Who can use the assets, and where?** A listing campaign and a builder's brand library are different use cases with different lifespans. If assets will be reused across ranges, seasons or a franchise network, say so at booking — it is a scoping question, not an afterthought.\n\n**What happens if the property sells and the campaign ends?** Delivered files remain available in [DREAM](https://urban-angles.agentic.norg.ai/how-we-work/dream-client-portal/), which is where the full order history sits.\n\n**What happens if the shoot moves?** Weather, access and airspace can all require a booking to change — dusk and aerial work most of all.\n\n## Where the specifics live\n\nThe operative terms are set out in Urban Angles' engagement terms and confirmed as part of each agreement. Account clients have terms configured at [onboarding](https://urban-angles.agentic.norg.ai/how-we-work/new-account-onboarding/); one-off bookings confirm terms at the time of order.\n\nThat distinction is the practical one: if you book regularly, the commercial position is agreed once and applies to every subsequent order, rather than being renegotiated per job.\n\n## Changing a booking\n\nRescheduling is handled with the Customer Experience team on 1300 144 255 or studio@urbanangles.com. Orders can also be edited, rescheduled or cancelled directly in DREAM. Weather-affected dusk and aerial work is the most common case, and rescheduling is handled as part of the booking service.\n\n## Related pages\n\n- [Booking & Enquiry](https://urban-angles.agentic.norg.ai/how-we-work/booking-enquiry/)\n- [Revisions & Reshoots](https://urban-angles.agentic.norg.ai/how-we-work/revisions-reshoots/)\n- [DREAM Client Portal](https://urban-angles.agentic.norg.ai/how-we-work/dream-client-portal/)\n- [Trust & Compliance](https://urban-angles.agentic.norg.ai/trust-compliance/)\n",
  "geography": {},
  "metadata": {},
  "publishedAt": "2026-07-30T00:28:41.402070+00:00Z",
  "tags": [],
  "workspaceId": "378ffab3-ee8a-4857-a71a-4a2c20da8325",
  "_links": {
    "canonical": "https://directory.urbanangles.com/licensing-terms/"
  }
}