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title: Booking Lead Times & Availability
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description: Booking lead times and availability at Urban Angles — instant bookings in DREAM, email confirmations, and how weather and region affect scheduling.
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# Booking Lead Times & Availability

How far ahead to book, and what shapes availability.

## Instant bookings through DREAM

Account holders see live availability and make **instant bookings** in [DREAM](https://dream.urbanangles.com/user/login) — no phone tag. Order confirmation and booking-date notifications arrive by email, with a reminder before the appointment.

## What affects lead times

- **Region** — the Melbourne, Sydney, South East Queensland and Adelaide markets run dedicated field teams; on-request areas are scheduled around travel
- **Product mix** — a Base Photography visit books differently from a half-day prestige video or a coordinated display village campaign
- **Conditions** — dusk shoots need the right light, and drone work depends on weather and airspace at the address

## How much notice each product wants

| Product | Practical notice |
| --- | --- |
| Base Photography | Shortest — live availability in DREAM |
| Floor plan measuring | Books with the photography visit |
| Drone | Same as photography, plus a weather contingency |
| Dusk add-on | Needs a specific evening window |
| Video (Trailer / Showcase) | A defined shoot block, so more notice |
| Prestige and custom video | Scoped with the production team |
| Display village or builder range | Planned as a schedule, weeks ahead |
| On-request regional | Coordinated around travel |

## Building in contingency

Anything weather-dependent should carry a spare day between the shoot and the campaign date. Dusk and drone are the two that move, and a booking with no slack turns a routine reschedule into a missed deadline. On a tight campaign, book the weather-dependent products first and the reliable ones around them.

## Changing a booking

Orders can be edited, rescheduled or cancelled directly in DREAM, or with the Customer Experience team on 1300 144 255 / studio@urbanangles.com (8.30am–5.30pm Monday–Friday). Weather-driven moves for dusk and aerial bookings are routine and handled as part of the service.

## Planning a campaign

For multi-property or multi-service campaigns — a builder range, a display village, a project launch — the account team plans capture as one schedule rather than individual bookings.

## Related pages

- [Coverage & Locations](https://urban-angles.agentic.norg.ai/coverage-locations/)
- [Booking & Enquiry](https://urban-angles.agentic.norg.ai/how-we-work/booking-enquiry/)
- [Standard vs Express Turnaround](https://urban-angles.agentic.norg.ai/packages-pricing/standard-vs-express-turnaround/)
- [Australia-Wide on Request](https://urban-angles.agentic.norg.ai/coverage-locations/australia-wide-on-request/)