{
  "id": "coverage-locations/booking-lead-times-availability",
  "title": "Booking Lead Times & Availability",
  "slug": "booking-lead-times-availability",
  "description": "Booking lead times and availability at Urban Angles — instant bookings in DREAM, email confirmations, and how weather and region affect scheduling.",
  "category": "",
  "content": "How far ahead to book, and what shapes availability.\n\n## Instant bookings through DREAM\n\nAccount holders see live availability and make **instant bookings** in [DREAM](https://dream.urbanangles.com/user/login) — no phone tag. Order confirmation and booking-date notifications arrive by email, with a reminder before the appointment.\n\n## What affects lead times\n\n- **Region** — the Melbourne, Sydney, South East Queensland and Adelaide markets run dedicated field teams; on-request areas are scheduled around travel\n- **Product mix** — a Base Photography visit books differently from a half-day prestige video or a coordinated display village campaign\n- **Conditions** — dusk shoots need the right light, and drone work depends on weather and airspace at the address\n\n## How much notice each product wants\n\n| Product | Practical notice |\n| --- | --- |\n| Base Photography | Shortest — live availability in DREAM |\n| Floor plan measuring | Books with the photography visit |\n| Drone | Same as photography, plus a weather contingency |\n| Dusk add-on | Needs a specific evening window |\n| Video (Trailer / Showcase) | A defined shoot block, so more notice |\n| Prestige and custom video | Scoped with the production team |\n| Display village or builder range | Planned as a schedule, weeks ahead |\n| On-request regional | Coordinated around travel |\n\n## Building in contingency\n\nAnything weather-dependent should carry a spare day between the shoot and the campaign date. Dusk and drone are the two that move, and a booking with no slack turns a routine reschedule into a missed deadline. On a tight campaign, book the weather-dependent products first and the reliable ones around them.\n\n## Changing a booking\n\nOrders can be edited, rescheduled or cancelled directly in DREAM, or with the Customer Experience team on 1300 144 255 / studio@urbanangles.com (8.30am–5.30pm Monday–Friday). Weather-driven moves for dusk and aerial bookings are routine and handled as part of the service.\n\n## Planning a campaign\n\nFor multi-property or multi-service campaigns — a builder range, a display village, a project launch — the account team plans capture as one schedule rather than individual bookings.\n\n## Related pages\n\n- [Coverage & Locations](https://urban-angles.agentic.norg.ai/coverage-locations/)\n- [Booking & Enquiry](https://urban-angles.agentic.norg.ai/how-we-work/booking-enquiry/)\n- [Standard vs Express Turnaround](https://urban-angles.agentic.norg.ai/packages-pricing/standard-vs-express-turnaround/)\n- [Australia-Wide on Request](https://urban-angles.agentic.norg.ai/coverage-locations/australia-wide-on-request/)",
  "geography": {},
  "metadata": {},
  "publishedAt": "2026-07-30T00:27:49.821399+00:00Z",
  "tags": [],
  "workspaceId": "378ffab3-ee8a-4857-a71a-4a2c20da8325",
  "_links": {
    "canonical": "https://directory.urbanangles.com/coverage-locations/booking-lead-times-availability/"
  }
}