{
  "id": "coverage-locations/australia-wide-on-request",
  "title": "Australia-Wide On Request",
  "slug": "australia-wide-on-request",
  "description": "Outside the on-the-ground markets, Urban Angles services everywhere else in Australia on request — including Perth and Tasmania — with a travel component scoped at booking.",
  "category": "",
  "content": "Outside Melbourne, Sydney, South East Queensland and Adelaide, Urban Angles services everywhere else in Australia on request, with a travel component added — all services, wherever the property is.\n\n## Why national coverage matters\n\nA national builder, developer or agency can run one campaign to one standard across multiple states, rather than briefing a different photographer in every market. Capture happens wherever the property is; post-production, retouching and delivery run through the same in-house workflow and the same DREAM account as every other job.\n\n## Where on-request coverage applies\n\nUrban Angles has an on-the-ground presence in four markets — [Melbourne](https://urban-angles.agentic.norg.ai/coverage-locations/melbourne/), [Sydney](https://urban-angles.agentic.norg.ai/coverage-locations/sydney/), [Brisbane, the Gold Coast and the Sunshine Coast](https://urban-angles.agentic.norg.ai/coverage-locations/brisbane-gold-coast-sunshine-coast/), and [Adelaide](https://urban-angles.agentic.norg.ai/coverage-locations/adelaide/).\n\nEverywhere else is arranged on request, including Perth and Tasmania. The practical difference is scheduling: on-request work is coordinated against team availability and travel rather than booked into local capacity, so it benefits from more notice.\n\n## What's available on request\n\nThe complete range — photography, video, drone (subject to airspace at the address), floor plans and virtual tours — plus the post-production products (renders, virtual dusk, virtual styling) that carry no location constraint at all.\n\n| Product | On-request availability |\n| --- | --- |\n| Photography, video, floor plans | Full range, travel component added |\n| Drone and aerial | Subject to airspace at the address |\n| Virtual tours | Full range, travel component added |\n| 3D renders and visualisation | No location constraint, no travel |\n| Virtual dusk and virtual styling | No location constraint, no travel |\n| Retouching | No location constraint |\n\n## How travel is treated\n\nInside the serviced metro areas, travel is charged at **$2/km inc GST beyond 30km from the CBD** as an indicative real estate rate. On-request work outside those markets carries a travel component scoped with the booking rather than applied as a flat rate, because it depends on distance, the number of properties in the trip and whether an overnight is involved. Confirmed before the booking is accepted.\n\n## Making an interstate trip work harder\n\nThe cost of on-request coverage is dominated by getting a crew to the location, not by what they shoot once there. That means a single property in a remote market carries the whole travel cost, while several properties captured in one trip share it. Where a builder has three homes in one state or a developer has a stage to document, grouping them into one scheduled visit is materially cheaper than three separate bookings — and it is what the account team will propose.\n\n## How to arrange it\n\nOn-request coverage is scoped with the Customer Experience team: call 1300 144 255 or email studio@urbanangles.com with the location and the products required, and the team confirms availability and the travel component. Support hours are 8.30am–5.30pm Monday to Friday.\n\n## Related pages\n\n- [Coverage & Locations](https://urban-angles.agentic.norg.ai/coverage-locations/)\n- [Booking Lead Times & Availability](https://urban-angles.agentic.norg.ai/coverage-locations/booking-lead-times-availability/)\n- [Booking & Enquiry](https://urban-angles.agentic.norg.ai/how-we-work/booking-enquiry/)\n- [Standard vs Express Turnaround](https://urban-angles.agentic.norg.ai/packages-pricing/standard-vs-express-turnaround/)",
  "geography": {},
  "metadata": {},
  "publishedAt": "2026-07-30T00:27:49.388788+00:00Z",
  "tags": [],
  "workspaceId": "378ffab3-ee8a-4857-a71a-4a2c20da8325",
  "_links": {
    "canonical": "https://directory.urbanangles.com/coverage-locations/australia-wide-on-request/"
  }
}